Question 1

Can I get meals for my staff or team/office meetings?

Accepted Answer

Yes, we offer tailored menu’s and pricing for B2B clients. Please contact us on info@kitchenrepublik.com and we will send throughout the B2B price list and menu to fuel your team.

Question 2

Where are you based?

Accepted Answer

Our location is Unit B7, 10 Briar Road, Salt River, Cape Town.
Here is a link to us on Google Maps: 
https://www.google.com/maps/place/10+Briar+Rd,+Salt+River,+Cape+Town,+7925/@-33.9319067,18.4586342,17z/data=!3m1!4b1!4m6!3m5!1s0x1dcc5d09e732d9bb:0x8557a7ef9e2a880f!8m2!3d-33.9319067!4d18.4586342!16s%2Fg%2F11vq_3s57r?entry=ttu&g_ep=EgoyMDI1MTIwMi4wIKXMDSoASAFQAw%3D%3D

Question 3

Which areas do you deliver?

Accepted Answer

We deliver to Town (Salt River, Woodstock,Parden Eiland, CBD);  Southern Suburbs (Rondebosch, Wynberg, Constantia, Tokai, Pinelands); Atlantic Seaboard (Seapoint, Greenpoint, Camps Bay); West Coast (Milnerton, Blouberg, Century City); Northern Suburbs (Belville, Parow, Goodwood).

We deliver outside of these areas if you are ordering for a corporate meal service or frozen meals with a minimum of R500. Please contact us to inquire as our online ordering will not let you place an order outside of the 20km radius. info@kitchenrepublik.com

Question 4

Do you deliver all the meals in one day?

Accepted Answer

No, we make the meals fresh on each day. And will deliver each meal on each separate day (Tuesday, Wednesday or Thursday).

Question 5

What days do you deliver?

Accepted Answer

We deliver Monday to Friday.
We are closed Saturday and Sunday, however if you would like to request service please let us know and we will be more than happy to make it happen.

Question 6

Can I collect/ pickup?

Accepted Answer

Yes, you can collect from out Kitchen: 143 Albert Road, Woodstock, Cape Town. Typing Kitchen Republik in Google or Google Maps will provide you with directions.

Question 7

How do I go about placing my order?

Accepted Answer

You can place your order online. Visiting the page: https://www.kitchenrepublik.com/online-ordering. Simply add your meal(s) to the cart, select check out and fill out your order and delivery information. 
You will then be able to select your preferred payment method and complete your payment to confirm your order.
You will receive an email confirming your order.

Question 8

When will my order be delivered?

Accepted Answer

You are able to select your delivery time upon placing your order.
You will be sent a real-time sms notification when the driver has started your delivery with a link where you can track your delivery.
Please note, we do not deliver between the hours of 16:00 and 18:30 due to very heavy traffic during these times.

Question 9

Are you Halaal

Accepted Answer

We are Halaal friendly but we are not Halaal certified.

Question 10

How big are your portions?

Accepted Answer

We pride ourselves on very generous portion sizes. You are most likely going to have some for the next day.
Single (450g - 800g) - feeds 1
Couple (900g - 1.6kg) - feeds 2-3
Family (1.8kg - 3.2kg) - feeds 4-6

Question 11

What dietary requirements do you cater for?

Accepted Answer

We cater for vegan, vegetarian, gluten free, keto, carb free and banting diets.
We change our menu each week and will have a meal to accommodate each type of diet.  You can always put dietary requirements in the order notes and we will make it happen :)

Question 12

Can I order for more than one day?

Accepted Answer

Yes, you may order for as many days of the week as you wish and you will only be charged the one delivery fee. A friendly reminder that your food will be made fresh each

Question 13

Is there a minimum I need to order?

Accepted Answer

There is no minimum order for pickup.
Minimum order for delivery are as follows:
There is a minimum order of R65 of you are 10km away.
There is a minimum order of R80 of you are 15km away.
There is a minimum order of R160 of you are 20km away.

Question 14

What is the special dish of the week?

Accepted Answer

Each week we run a special dish of the week. It is the dish we most recommend and one which is often discounted

Question 15

When do I have to place my order by?

Accepted Answer

We are a pre-order food delivery business. We limit our orders each day and are not an on demand food delivery business like Deliveroo or Orderin.
You will need to place your order at least 2 hours before.
We encourage you to order in advance in order to avoid disappointment of selling out, particularly with our popular dishes.

Question 16

Is the food delivered frozen?

Accepted Answer

No. The food is delivered ready to heat and eat.
We do have a Frozen Meal section that you are most welcome to order from. These will arrive frozen.

Question 17

Can the food be frozen?

Accepted Answer

Yes, the food can be frozen and enjoyed on a later date.

Question 18

Does the food arrive hot?

Accepted Answer

No, the food arrives and is best served after heating it up in the oven or microwave.

Question 19

Are the containers microwaveable?

Accepted Answer

No, the containers are non-microwaveable. For reheating we suggest that customers place it in the oven or dish it in a bowl or on a plate and then in the microwave.

Question 20

How much is the delivery fee?

Accepted Answer

Delivery fee is dependent on the distance from Salt Orchid, Salt River: R15 < 10km R35 >10km < 15km R60 > 15km < 25km

Frequently asked questions